Customer care

Privacy Policy

This Privacy Policy describes how SatisVision collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our site.

How we collect and use personal information

To provide our services, we collect personal information from a variety of sources depending on how you interact with SatisVision. We use this information to communicate with you, provide and improve our services, comply with legal obligations, enforce our terms, and protect our services, rights, and users.

Information you provide

Information you submit directly may include contact details, order information, account information, shopping information, and customer support information. Some features may require certain information; choosing not to provide it may prevent access to those features.

Usage data and cookies

We may automatically collect usage data such as device information, browser information, IP address, network connection, and interactions with our site. We use cookies and similar technologies to power the store, remember preferences, run analytics, and improve the shopping experience.

Third parties

We may obtain information from third parties including Shopify, payment processors, fulfillment partners, analytics providers, and marketing partners. We may disclose personal information to vendors and service providers who perform services on our behalf, business and marketing partners, affiliates, or when required by law.

Your rights

Depending on where you live, you may have rights to access, delete, correct, or receive a copy of your personal information, opt out of sale, sharing, or targeted advertising, restrict processing, withdraw consent, or appeal a privacy decision. These rights may be limited by applicable law.

Security, retention, and contact

No security system is perfect, but we take reasonable steps to protect information. We retain personal information as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. For privacy questions, contact us at service@wearsatis.com.